Shipping Policy

At YanShoes, we try to deliver your orders in a timely and efficient manner. Below is our shipping policy with important details on order processing, shipping times, costs, and other key shipping-related information.

1. Order Processing Time

  • Order Confirmation: After placing your order, you will receive a confirmation email with your order details. Once your order has been processed and shipped, you will receive another email with tracking information.
  • Processing Time: All orders placed on YanShoes.com are processed within 1-2 business days (Monday through Sunday – excluding public holidays). Orders placed on weekends or public holidays will be processed on the next business day.

2. Transit Time

Transit time begins after your order has been processed and dispatched. Estimated transit times are as follows:

  • Domestic Shipping (Within United States) – Standard Shipping: 3-7 business days
  • International Shipping (Outside United States): Standard International Shipping: 7-14 business days

Note: Shipping times may vary depending on your location and any unexpected delays, such as customs processing for international orders.

3. Shipping Fees

For domestic orders within the United States and international orders, the shipping fees are as follows:

Standard Shipping: Flat rate of $3.50 for all orders.

Standard International Shipping: Flat rate of $9.50 for all international orders.

YanShoes offers a fixed shipping fee per order, regardless of the quantity of products purchased. You can buy as many products as possible without incurring additional shipping costs.

4. Business Days

  • YanShoes operates Monday through Sunday, excluding public holidays. Shipping and processing times refer to business days only. Orders placed after 5 PM local time will be processed the next business day.

5. Shipping Origin

All YanShoes orders are shipped from our main distribution center located at 1200 N Institute Pl, Peoria, Illinois 61606, United States. We ensure that all products are carefully packed and shipped to ensure they arrive in perfect condition.

6. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number and link to track your package. You can monitor the progress of your delivery using the tracking information provided.

7. Shipping Delays

While we strive to deliver within the estimated timeframes, there may be delays due to unforeseen circumstances (e.g., weather, and customs processing for international shipments). If your order is delayed, we will notify you via email and work to resolve any issues as quickly as possible.

8. Missing or Lost Packages

If your package is missing or has not arrived within the expected delivery window, please contact our customer support at support@yanshoes.com for assistance. We will work with the shipping carrier to resolve the issue.

9. Questions?

If you have any questions about our shipping policies or need help with your order, feel free to reach out to us at support@yanshoes.com. We’re happy to assist you.

We appreciate your trust in YanShoes and are committed to delivering your order with care and efficiency!